Terms & Conditions 

The content of this website is provided by Aesthetic Allure for general guidance only. 

Throughout the site, the terms “we”, “us” and “our” refer to Aesthetic Allure. Aesthetic Allure offers this website, including all information, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

The information and any prices displayed on this site are current at the time of issue but may change at any time. All care has been taken that information on this site is correct. Aesthetic Allure employees nor associates do not accept any liability for errors or omissions contained in this site.

Whilst the information on this website is intended to be of general assistance, it is not intended as providing professional advice to any person or organisation. You should make your own enquiries as to the appropriateness and suitability of the information on this site for your own circumstances.

The Therapeutic Goods Association Guidelines have significantly transformed the advertising landscape within the cosmetic industry, particularly concerning prescription medications. We encourage you to visit the TGA website for detailed information about these changes and their implications for you as a consumer.

At Aesthetic Allure, we stand out by strictly adhering to the TGA Guidelines and placing a strong emphasis on customer-focused. Your satisfaction is our top priority, and we strive to ensure every interaction and treatment aligns with your expectations while maintaining the highest standards set by the TGA. For personalized advice and to discuss how we can meet your aesthetic goals within the framework of these regulations, please book a consultation with us. Your beauty and well-being are our top priorities, and we’re here to guide you every step of the way, ensuring a safe, satisfying, and informed experience.

A one-time, free consultation is available for your treatment. A $150 consultation fee will be charged if further consultations are required. This will be redeemable upon treatment.

Patients seeing Dr. Alexander Ha for any consultation will incur a consultation fee of up to $500, depending on the treatments provided. These fees are non-negotiable and redeemable upon treatment.

Full payment is required on the day of treatment. This includes treatment packages and bundles. We have several payment options available (Zip, Afterpay) with Eftpos being preferred. Treatment packages are not available to be split between more than one person. If any pre-payment is made and Aesthetic Allure medical practitioners determine that you are not suitable for treatment, a full refund/credit note will be made available to you.

Prices are indicative only and additional costs may be applicable. This will be discussed with your practitioner on the day and before any services are rendered. Gift cards, vouchers, additional treatments, offers, complimentary treatments are not redeemable for cash. Prices for our products or services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

A $20 referral credit is applicable to an existing client for all new referrals who undertake treatments with us (above $200 in total). These credits are available to use within a 12-month period and are not transferrable or redeemable for cash.

Should any cancellations occur within 24 hours of the scheduled appointment, a $50 cancellation fee will be charged. If a patient does not turn up to an appointment, this fee will also be charged. There will be no fee for appointments rescheduled or cancelled with more than 24 hours notice.

It is important to note that with any medical procedure there is no guarantee of results and outcomes. Every patient is different, and no treatment plan is an exact science. At Aesthetic Allure, we make every effort to ensure that your aesthetic outcome is achieved. However we can never guarantee the results of the treatment provided. As a patient of Aesthetic Allure, you acknowledge that there is no guarantee for any procedure that is performed in the clinic. As the treatment has been provided, as well as use of product and time, no refund will be provided by any consulting doctor/nurse/therapist. This is non-negotiable.

All faces are asymmetrical. Our doctors, nurses, and therapists will do their best to improve this. Follow-up appointments are vital in assessing the outcome of treatments and will be discussed in your consultation.

Treatments vary from patient to patient and we may not always be able to treat you for what you have made a booking for. It is at the discretion of the practitioner as to whether they believe the patient is suitable for the treatment presenting. Our patient’s safety is our primary concern, and we will not treat if the patient is unsuitable for the procedure.

A complementary review is offered 2 weeks post procedure. If you have any issues or concerns in the meantime, please call us on 0412 435 257 or email [email protected].

We reserve the right to cease the clinic-patient relationship at any time. In this case, the patient will be offered an alternative doctor or clinic to continue their treatments. Abusive, aggressive or any behaviour deemed inappropriate will not be tolerated

Please call us on 0412 435 257 or email [email protected]. Messages sent to our Facebook or Instagram are not actively monitored. Please send all enquiries via phone or email to ensure they are attended to on a timely manner.

Virtual appointments are not to be recorded, shared, or published without prior consent from our clinic. All images, audio and video are the property of Aesthetic Allure.