Terms & Conditions 

The content of this website is provided by Aesthetic Allure for general guidance only. 

Throughout the site, the terms “we”, “us” and “our” refer to Aesthetic Allure. Aesthetic Allure offers this website, including all information, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

The information and any prices displayed on this site are current at the time of issue but may change at any time. All care has been taken that information on this site is correct. Aesthetic Allure employees nor associates do not accept any liability for errors or omissions contained in this site.

Whilst the information on this website is intended to be of general assistance, it is not intended as providing professional advice to any person or organisation. You should make your own enquiries as to the appropriateness and suitability of the information on this site for your own circumstances.

The Therapeutic Goods Association Guidelines have significantly transformed the advertising landscape within the cosmetic industry, particularly concerning prescription medications. We encourage you to visit the TGA website for detailed information about these changes and their implications for you as a consumer.

At Aesthetic Allure, we stand out by strictly adhering to the TGA Guidelines and placing a strong emphasis on customer-focused. Your satisfaction is our top priority, and we strive to ensure every interaction and treatment aligns with your expectations while maintaining the highest standards set by the TGA. For personalized advice and to discuss how we can meet your aesthetic goals within the framework of these regulations, please book a consultation with us. Your beauty and well-being are our top priorities, and we’re here to guide you every step of the way, ensuring a safe, satisfying, and informed experience.

A non-refundable deposit of up to $100 is required for all consultations and bookings. This deposit will be deducted from the total cost of your treatment package. 

Patients seeing Dr. Alexander Ha for any consultation will incur a deposit of up to $500, depending on the treatments selected. This deposit will be deducted from the total cost of your treatment package.

Full payment is required on the day of treatment, including treatment packages and bundles. We have several payment options available (Zip, Afterpay), with Eftpos being preferred. Treatment packages cannot be split between more than one person. If any pre-payment is made and Aesthetic Allure medical practitioners determine that you are not suitable for treatment, a full refund/credit note will be made available.

Payments for the Pay-as-you-Glow Skin Subscription are conveniently processed via secure weekly or fortnightly credit card transactions. A $250 deposit is required upfront to activate the subscription. You can upgrade your package anytime, with additional payments added to your subscription or fully settled during your treatment.

If you choose to cancel during the 12-month term, any remaining treatments will be forfeited, and no refund of monies paid up until the date of cancellation will be issued. Packages are non-transferable and cannot be shared between individuals. A full refund or credit note will be provided if Aesthetic Allure’s medical practitioners determine that a treatment is unsuitable for you. Subscriptions must be fully paid within 12 months and do not auto-renew, offering complete flexibility.

Further information will be discussed at your appointment. 

Prices quoted on the day of your treatment are valid for the time your practitioner discusses with you at the time of consultation and will be discussed before any services are rendered. Deposit payments are non-refundable, but will be deducted from your treatment package cost. Gift cards, vouchers, additional treatments, offers, and complimentary treatments are not redeemable for cash. Prices for our products or services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

A $20 referral credit is applicable to an existing client for all new referrals who undertake treatments with us (above $200 in total). These credits are available to use within a 12-month period and are not transferrable or redeemable for cash.

Cancellations within 48 hours of the scheduled appointment will result in the loss of your deposit. You will also lose the deposit if you fail to attend an appointment. For appointments rescheduled with more than 48 hours’ notice, your deposit payment will be transferred to secure your new appointment time.

These conditions may be waived in extraordinary circumstances and with direct communication with Aesthetic Allure. 

It is important to note that any medical procedure has no guarantee of results and outcomes. Every patient is different, and no treatment plan is an exact science. At Aesthetic Allure, we make every effort to ensure that your aesthetic outcome is achieved. However, we can never guarantee the results of the treatment provided. As a patient of Aesthetic Allure, you acknowledge that there is no guarantee for any procedure performed in the clinic. As the treatment and the use of the product and time have been provided, no refund will be provided by any consulting doctor/nurse/therapist. This is non-negotiable.

All faces are asymmetrical. Our doctors, nurses, and therapists will do their best to improve this. Follow-up appointments are vital in assessing the outcome of treatments and will be discussed in your consultation.

Treatments vary from patient to patient and we may not always be able to treat you for what you have made a booking for. It is at the discretion of the practitioner as to whether they believe the patient is suitable for the treatment presenting. Our patient’s safety is our primary concern, and we will not treat if the patient is unsuitable for the procedure.

A complementary review is offered 2 weeks post procedure. If you have any issues or concerns in the meantime, please call us on 0412 435 257 or email [email protected].

We reserve the right to cease the clinic-patient relationship at any time. In this case, the patient will be offered an alternative doctor or clinic to continue their treatments. Abusive, aggressive or any behaviour deemed inappropriate will not be tolerated

Please call us on 0412 435 257 or email [email protected]. Messages sent to our Facebook or Instagram are not actively monitored. Please send all enquiries via phone or email to ensure they are attended to on a timely manner.

Virtual appointments are not to be recorded, shared, or published without prior consent from our clinic. All images, audio and video are the property of Aesthetic Allure.